Items that you buy through noir.design will have different delivery procedures, times and prices. Items are usually delivered within 5-10 days. If you have any queries just submit a request at heretohelp@noir.design

Do you offer Free Delivery?

We are currently offering a limited time promotion for free delivery world wide on all orders over £50. Restrictions do apply and this is a limited time offer that may not be valid in some circumstances - please refer to the product page for additional details.

How do I know if my order has shipped?

You will receive an email from us as your order has shipped. Sometimes, when you have ordered multiple items, your order might ship in several different packages to speed up delivery and will be notified of the delivery details. You will receive an email every time that a package has been sent to you with details about the items that it contains.

I received an email, but my item did not arrive, what should I do?

Please submit a support request to our Customer Service team.

Delayed delivery

We want you to have a great experience! We aim to meet our stated delivery times. Unfortunately orders may sometimes be delayed for various reasons that are beyond our control. We will notify you as soon as we are aware of any possible delays on your order.

Which countries do you deliver to?

All of our products do ship worldwide.