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Important Notice
Orders outside of the UK are subject to customs duties and fees.
Buyers are responsible for paying these charges.
FAQs
Where is my order being shipped from
All orders are handmade and shipped from the UK (England)
Cross-border Customs Duties
Overseas cross-border Orders outside of the UK.
Buyers are responsible for paying customs Tax and import Tax.
If you are unsure please contact us at heretohelp@noir.design
Vat
All orders Shipping in the UK are VAT free.
Where VAT is collected breakdown of vat will be displayed on the cart page and check out pages
Cancelling your order
Please contact us within 24 hours - Any time after the 24 hours item may be subject to postage and admin fees.
Returns
All items in the UK have a 28 day return window.
Orders outside of the UK, Buyers are responsible for postage fees. Please contact us within the returns period to start the return process.
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